Terms of service

📄 TERMS OF SERVICE (INDIA)

Last Updated: 30/11/2025
Operated By: MIVORA (Ahmedabad, Gujarat, India)

1. OVERVIEW

Welcome to MIVORA (“MIVORA”, “we”, “us”, “our”). We operate this website and online store, including all information, tools, products, and services available to you (the “Services”). MIVORA is powered by Shopify, which helps us provide the Services.

These Terms of Service (“Terms”) govern your access to and use of the Services. By visiting, accessing, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy and Refund Policy.

If you do not agree with these Terms, please do not use our Services.

2. ELIGIBILITY & ACCOUNT ACCESS

By using our Services, you confirm that:

  • You are at least 18 years old, or you have legal parental/guardian consent.

  • Any information you provide (name, payment details, contact information) is accurate and complete.

  • You are responsible for maintaining the confidentiality of your account login details.

  • You will notify us immediately of any unauthorized access to your account.

You may not transfer or sell your account to anyone.

3. PRODUCTS & DESCRIPTIONS

We aim to present our products as accurately as possible. However:

  • Colors and visuals may vary due to device settings.

  • Product specifications, availability, and pricing may change without notice.

  • We reserve the right to discontinue products at any time.

We do not guarantee that products will meet your expectations.

4. ORDERS & ACCEPTANCE

When you place an order, you are offering to purchase the product.
An order is confirmed only when:

  1. Your payment is successfully processed, and

  2. We send you an order confirmation.

We may cancel or refuse orders for reasons including:

  • Product availability

  • Errors in product information

  • Suspicion of fraudulent activity

All returns and refunds are governed by our Refund Policy.

You agree that purchases are for personal use only and not for resale.

5. PRICING, PAYMENTS & BILLING

  • Prices shown on our website apply only to online purchases.

  • Prices may change without notice.

  • Unless specified, prices exclude shipping, taxes, and other charges.

  • You agree to provide accurate and updated payment details.

By completing a purchase, you confirm that:

  • You are authorized to use the payment method.

  • Your payment will be honored.

  • You will pay all charges incurred, including taxes and shipping.

6. SHIPPING, DELIVERY & RISK OF LOSS

We will make reasonable efforts to deliver products within the estimated time. However:

  • Delivery timelines are estimates, not guarantees.

  • Delays may occur due to logistics, weather, or other factors outside our control.

Under Indian consumer law:

  • Risk of loss transfers to you only upon delivery to your address, not when handed to the courier.

If your package is delayed or lost:

  • We will assist you with the courier claim process.

7. INTELLECTUAL PROPERTY

All content on the Services, including text, logos, graphics, product images, layout, and designs, is owned by MIVORA or its licensors and protected by Indian intellectual property laws.

You may not:

  • Copy, distribute, modify, or create derivative works

  • Use our trademarks without written permission

  • Extract data, scrape, or reproduce site content

All rights not expressly granted are reserved.

8. THIRD-PARTY TOOLS & LINKS

Our website may include tools, plugins, or links operated by third parties (including Shopify services).
We do not guarantee or endorse third-party tools or websites.

Your use of third-party services is at your own risk.
Please review their terms and privacy policies.

9. PRIVACY & DATA PROTECTION (DPDP ACT, INDIA)

Your personal data is processed in accordance with:

  • Our Privacy Policy

  • India’s Digital Personal Data Protection Act, 2023

  • Shopify’s privacy practices

By using our Services, you consent to:

  • Collection, storage, and processing of your data

  • Possible transfer of data to Shopify or partners outside India solely for service delivery

We protect your data using appropriate security practices.
For full details, please refer to our Privacy Policy.

10. FEEDBACK & USER CONTENT

If you submit reviews, comments, or suggestions (“Feedback”), you grant us:

  • A non-exclusive, worldwide, royalty-free license to use, publish, or display the Feedback.

You confirm that:

  • You own the content you submit

  • It does not violate any third-party rights

  • It does not contain harmful or illegal content

We may remove any content we find inappropriate.

11. ERRORS & INACCURACIES

Occasionally, our site may contain errors or incomplete information related to product descriptions, pricing, or availability.

We reserve the right to:

  • Correct errors

  • Update information

  • Cancel orders affected by such errors

without prior notice.

12. PROHIBITED ACTIVITIES

You may not use the Services for:

  • Illegal or harmful activities

  • Uploading viruses, malware, or harmful content

  • Fraudulent transactions

  • Harassment, abuse, or defamation

  • Scraping, data mining, or spamming

  • Attempting to bypass security measures

We may suspend or terminate your account for violations.

13. TERMINATION

We may suspend or terminate your access to the Services:

  • For violation of these Terms

  • For suspected fraudulent or harmful behavior

  • At our discretion

You will remain liable for all charges incurred before termination.

14. DISCLAIMER OF WARRANTIES

The Services and all products are provided on an “as is” and “as available” basis.
We do not promise uninterrupted, secure, or error-free service.

To the maximum extent permitted by Indian law, we disclaim all warranties except those expressly required under consumer protection laws.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by Indian law:

  • MIVORA, its employees, partners, and service providers shall not be liable for indirect, incidental, or consequential damages including loss of profits, data, or savings.

Our maximum liability for any claim arising from your use of the Services or products shall not exceed the amount you paid for the product.

16. INDEMNIFICATION

You agree to indemnify and hold harmless MIVORA and its partners from any claims, liabilities, or damages arising from:

  • Your breach of these Terms

  • Your misuse of the Services

  • Violation of any law or third-party rights

17. SEVERABILITY

If any part of these Terms is found unlawful or unenforceable, the remaining provisions will continue in full effect.

18. NO WAIVER

Failure by us to enforce any provision shall not be considered a waiver of that provision.

19. ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our written consent.
We may assign these Terms to another entity without notice.

20. GOVERNING LAW & JURISDICTION (INDIA)

These Terms shall be governed by and interpreted according to the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

21. FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our control, including:

  • Natural disasters

  • War, terrorism, strikes

  • Government restrictions

  • Internet or telecom outages

22. CHANGES TO TERMS

We may update these Terms at any time.
Material changes will be posted on this page.
Your continued use of the Services constitutes acceptance of the updated Terms.

23. CONTACT INFORMATION

For questions regarding these Terms, contact us at:
MIVORA
Ahmedabad, Gujarat, India
Email: mivorawyv@gmail.com
Phone: 9879155422